Manage Sales Receipts

Automatically send customers a PDF receipt the moment a payment succeeds — whether it came from an order form, a calendar booking, a subscription charge, or an invoice.

Turn on automatic receipts

1. Go to Payments > Settings > Receipts.
2. Toggle on Enable automatic sales receipts for payments.
3. Set a custom receipt title, and choose a numbering prefix and starting number for your receipts.
4. Select an email template that matches your branding — this is what customers receive alongside the PDF.

Once enabled, a receipt generates and sends automatically as soon as a payment succeeds, with no extra step needed on your end.

Turn it off

If you'd rather send receipts manually or handle them through a third-party tool, toggle the same setting off. Your payment records stay in Vendi Today either way — turning off automatic emails doesn't delete anything, it just stops the automatic send.

Checking delivery

To confirm a receipt actually reached a customer, go to Marketing > Emails > Email Reporting and filter by the recipient's email address or the receipt's subject line.