Automatic Do Not Disturb for Bounced Emails

Build a workflow that puts a contact's email channel on Do Not Disturb the moment a message to them bounces, instead of manually watching for bounces.

Building the workflow

1. Create a workflow.
2. Trigger: Email Events, filtered to Bounced.
3. Action: Set Contact DND, Outbound direction, scoped to Email only.
4. Publish.

Things to know

You build this yourself — it's not automatic. Doesn't undo DND if the address becomes valid again. Consider distinguishing hard bounces (safe to suppress) from soft bounces (temporary).