Get Email Alerts and Send Auto-Replies for Submissions

Two switches in the Notifications tab keep everyone informed: an internal alert for your team and an automatic confirmation for the person who submitted.

Internal email notification

1. Go to Sites > Forms (or Surveys) and open an item in the builder.
2. Click the Notifications tab (bell icon).
3. Switch on Email Notification.
4. Fill in Subject (the form name is used if blank), Email (To) with one or more addresses, Reply-to Email, and Sender Name (your business name is used if blank).
5. Click Save, then Save again at the top right to store the form.

The email is an alert only. To read the full answers, open Sites > Surveys > Submissions (or Forms) and click the entry.

Auto Responder

Switch on Auto Responder to email the submitter a confirmation that can include a copy of their answers. It has its own Subject, Reply-to Email and Sender Name. Its reply-to address does not change the one used for team alerts.

Attach a PDF

Where the option is offered, enable the PDF attachment so each email carries the submission as a PDF generated at send time.

Test it

Open Preview, submit a test entry, and confirm both emails arrive.

Limits

Notifications use email credits, so keep your balance topped up. They apply to every submission; you cannot send them conditionally based on an answer. For that, use a Workflow with the Form Submitted or Survey Submitted trigger.

Good to know: Use a shared inbox like sales@ as the recipient so alerts still arrive when a teammate is away.