Add Messaging and Social Links to Your Google Business Profile

You can show text-message and WhatsApp contact options, plus links to your social profiles, on your Google Business Profile listing. Customers get familiar ways to reach you, and conversations land in Vendi Today.

What you can add

• Messaging: A Text/SMS number and a WhatsApp number.
• Social profiles: Facebook, Instagram, LinkedIn, YouTube, TikTok, and Pinterest links.

If you add both a text number and a WhatsApp number, Google shows the text number publicly and uses WhatsApp only when no text number is given.

Set it up

1. Open Settings > Integrations.
2. On the Google Business Profile card, connect your account and reach the page selection window.
3. Open the WhatsApp and Message tabs, or click Connect channels.
4. Choose a number already connected to Vendi Today from the dropdown, or type another number in international format, such as +15551234567.
5. Paste links for your social profiles.
6. Click Save, then Connect.

Link format tips

Use the plain profile address, such as facebook.com/yourpage, instagram.com/yourhandle, linkedin.com/company/yourbrand, pinterest.com/yourbrand, tiktok.com/yourhandle, or a YouTube channel address.

Syncing and automation

Messages sync into Conversations, and automations can run in Workflows, only for numbers and social accounts connected to Vendi Today. Other numbers can be displayed on your listing, but they will not sync, and a warning appears.

If a channel does not show

Google reviews each number and edit before it appears. Open your profile edit page on Google, check whether the change was approved, and contact Google if it was declined. Updates are not instant.

Good to know: You can change or remove channels at any time from the same Google Business Profile card.