Filter and Segment Contacts by Email Engagement

Filter your contact list by how they've responded to past sends.

Where to find it

Settings > Email Services > Email Analytics, or the email statistics filter on your contacts list.

What you can filter by

Source type (campaign/workflow/bulk send), source name, date range, engagement metric (Sent, Delivered, Opened, Clicked, Complained, Bounced, Unsubscribed, Failed).

What this is useful for

Building a re-engagement campaign, pulling a clean engaged list to protect reputation before a large send, confirming a send actually reached someone.

Available for built-in sending; some metrics may not populate on a fully custom SMTP provider.

Was this article helpful?