Audio Device Settings in the Web Dialer

If calls sound muffled, your mic isn't picking up, or you want inbound calls to ring through a specific device, configure it from the dialer's audio settings.

How to set it up

1. Open the dialer and click the gear icon in its header to open audio settings.
2. Under Speaker, choose the device you want call audio to play through, and use the test button to confirm you can hear it.
3. Under Microphone, choose your input device. Speak and watch the live volume meter to confirm it's picking up your voice.
4. Optionally, set a secondary ring device — this only rings for inbound calls before you answer; once you pick up, audio switches to your main speaker.
5. Click Save.

Good to know

• These settings are saved per browser and per device — if you take calls from a laptop and a desktop, or switch browsers, you'll need to set audio devices on each one.
• If a device you plugged in isn't showing up in the dropdown, unplug and reconnect it, then reopen the audio settings panel.
• Test both speaker and microphone before an important call rather than during one — the test button in this panel is the fastest way to catch a muted or disconnected device.