Manage and Export Abandoned Checkouts

See the full list of abandoned checkouts for manual follow-up or pattern-spotting.

Where to find them

Payments > Orders > Abandoned Checkouts.

Searching and filtering

By customer name/email, email status, recovery status, or date range.

What each record shows

Customer details, cart contents, cart total, email/recovery status, direct checkout URL, abandonment time, discounts applied.

Manually following up

Grab a shareable checkout link to reach out personally.

Exporting

Select records, click Export CSV. Under 5,000 records download immediately; larger exports get emailed.

How this pairs with automated recovery

The manual counterpart to the automatic recovery email.