Understand Failed Post Errors in Social Planner
When a post fails, Social Planner shows the reason supplied by the social network. This reference groups the usual messages by network and tells you what to do.
- Token expired or session invalid: Reconnect the account in Social Planner > Settings.
- Temporary or unexpected error: Refresh your browser and retry in a few minutes.
- No permission to post: Reconnect using a profile that is an admin or editor of the Page.
- App missing from the Page or Group: Add the Vendi Today connection to the Page or Group, then retry.
- Community standards violation: Edit the text or link.
- Duplicate content: Identical text cannot be posted twice within 12 hours.
- Invalid link: Check that the URL opens.
- Checkpoint, password, or unconfirmed user: Log in to Facebook directly and clear the security prompt.
- Temporary block: Facebook has paused posting for a while; wait it out.
- File upload timeout: Attach a smaller file.
- Daily publishing limit reached: Instagram caps posts per day; try again tomorrow.
- Token expired or revoked: Reconnect the Instagram account.
- Account restricted: Make sure it is a Business or Creator account.
- Carousel size: Carousels need between 2 and 10 items.
- Too many tags: Use 30 or fewer.
- Insufficient permission: Reconnect with an account that can post.
- Token expired, or permission problem: Reconnect the profile or Page.
- Duplicate content: Wait 12 hours or change the text.
- Missing field or text too long: Shorten the copy and complete required fields.
- Temporary error: Retry shortly.
Google Business Profile
- Missing or invalid value: Complete your business profile, then reconnect.
- Character limit exceeded: Shorten the post.
- Media upload failed: Re-upload a supported image.
- Local posts disabled: This happens when the location belongs to a chain.
Good to know: Most failures disappear after reconnecting the account, so try that before editing a post.
Was this article helpful?