Skip Card Entry on Free Orders
Free offers convert better without a card field. The Require Credit Card setting hides payment details when an order truly costs nothing.
When card fields are hidden
All three must be true:
- The total, including products, variants, bumps and coupons, is $0.
- No recurring charge or future billing is scheduled.
- The total has loaded and is stable.
If any is uncertain, such as a total that is still updating, card collection is shown to prevent errors. The free order is still recorded in submissions and order history.
Turn it on
- Open the form or survey that contains Sell Products.
- Click the Sell Products element.
- Switch off Require Credit Card.
- Click Save and test with a free product and with a 100% coupon.
Edge cases
- Coupons: A full discount makes the total $0 and removes the payment field automatically.
- Subscriptions or trials: A future charge means a card is still required.
- Funnels: Works for embedded forms and on desktop and mobile.
- Existing items: The toggle starts on, so nothing changes until you disable it.
Good uses
Lead magnets, free samples, complimentary consultations and promotional giveaways.
Good to know: Test a paid product too, so you know the card field still appears whenever the price is above zero.
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