Hair & Nail Salon Essentials

Salons live and die by a full appointment book. Vendi Today gives you the pieces to keep it that way: capture walk-in interest before it walks away, get people on the schedule fast, and bring past clients back before their color grows out.

Never lose a call to a busy chair

If a stylist is mid-service and can't grab the phone, that missed call doesn't have to become a lost booking. Turn on Missed-Call Text-Back under Settings so anyone who calls and doesn't get through instantly receives a text back — something like "Sorry we missed you! Want to book online or tell us what service you're after?" It keeps the conversation going without anyone at the front desk lifting a finger.

Make booking a one-tap decision

Add a Chat Widget to your website so someone browsing your color gallery at 9pm can ask "do you have Saturday availability?" right then instead of waiting until tomorrow to call. Pair it with an AI assistant that can answer routine questions (hours, pricing, service menu) and point people straight to your booking calendar, so a good chunk of appointments land on the schedule with no staff time spent at all.

Set up Snippets for the messages your front desk sends constantly — deposit reminders, cancellation policy, directions to parking — so replies go out in seconds instead of being retyped every time.

Get paid without the awkward card-reader shuffle

Connect Payments so clients can pay their deposit when they book, settle up with Tap-to-Pay at checkout, or get sent a text-to-pay link if they need to pay after the fact. Fewer no-shows happen when a deposit is already on file.

Turn a great cut into a great review

Right after checkout, an automated review request goes out by text or email asking happy clients to leave a Google review. New color, new cut, still-warm compliments from friends — that's the best moment to ask, and Vendi Today can send the request automatically every time so you're not relying on someone remembering to do it manually.

Bring clients back before they drift

Set up a recurring newsletter or promotional email/SMS campaign to remind past clients it's about time for a touch-up, or to let them know about a new stylist, a seasonal promo, or open chairs this week. A short, well-timed nudge is often all it takes to get a name back on the books instead of losing that client to whichever salon they pass on the way to work.

A simple setup order

1. Turn on missed-call text-back.
2. Add a chat widget and connect your booking calendar.
3. Save snippets for your most common replies.
4. Connect payments for deposits and checkout.
5. Automate review requests after every visit.
6. Schedule a recurring reactivation campaign for past clients.