SMS Widgets

Text messaging performance — delivery, volume, senders.

What they track

Delivery status distribution (Sent, Delivered, Failed, Pending, Undelivered, Clicked, Read), inbound counts, source breakdown (workflow, campaign, bulk action), sender activity, time-series trends.

How to add and filter one

1. Add Widget, choose an SMS widget.
2. Configure tab for chart type and date range.
3. Conditions tab for status/direction/source/sender/workflow filters (AND/OR).
4. Themes tab for appearance.

Useful for spotting delivery problems (a spike in failed/undelivered messages usually signals a carrier or number issue) and tracking texting volume per team member.