Restore a Deleted Workflow

Deleted a workflow by mistake? Admins can bring it back from the Deleted tab within 30 days.

Restore steps

1. Go to Automation > Workflows.
2. Click the Deleted tab in the workflow list.
3. Find the workflow you want back.
4. Click Restore.

To delete a workflow in the first place, you are asked to type its name as confirmation.

What to expect

• Only admins can restore workflows.
• The workflow returns in Draft, never published. Review it and publish when ready.
• It lands at the top level of the list, so reapply any folder permissions you had.
• Triggers and actions come back with their original settings.
• Past enrolment history and execution logs stay intact.
• Contacts who were inside when it was deleted are not brought back. Anyone who was waiting in a wait step is removed from that run.

Timing rules

• A workflow shows in Deleted for 30 days, then it is gone for good.
• Allow about 30 minutes after deleting before restoring, because deletion takes a moment to complete.
• A freshly restored workflow can't be deleted again for 48 hours.

Before you republish

1. Open the workflow and check each trigger and action.
2. Confirm any connected accounts and templates still exist.
3. Re-enrol contacts you want to continue, using the Add to Workflow action or bulk action.
4. Publish.

Good to know: If you're unsure whether you still need a workflow, switch it to Draft instead of deleting it.