Multi-Language Support in the Client Portal

If you give your customers access to a client portal, they don't have to use it in English — the portal supports the same 12 languages available across Vendi Today, including Spanish, French, German, Portuguese, Italian, Dutch, Swedish, Finnish, and Norwegian.

Setting a default language for your portal

As the account owner, you can choose the language your portal shows by default — this is what visitors see on the login screen and throughout the portal before they pick a language of their own.

  1. Go to Memberships → Client Portal → Settings.
  2. Open Language Settings.
  3. Choose the default language for all portal users.

Letting clients choose their own language

Once logged in, individual clients can override your default and pick their own preferred language:

  1. The client opens their account settings inside the portal.
  2. They select a language from the Language Settings dropdown.

The change applies immediately — no page reload or re-login needed.

What happens with missing translations

If a specific piece of portal content doesn't have a translation available yet, it automatically displays in English instead of appearing blank or broken, so your clients always get a usable experience regardless of which language they've chosen.

Was this article helpful?