Schedule Posts to Your Communities

You can plan announcements, weekly discussion prompts, and course updates for your Communities straight from Social Planner, instead of publishing each post by hand inside a Community channel.

Connect your Communities

1. Go to Marketing > Social Planner > Settings.
2. Open the Communities tab and click Connect Community.
3. Select the groups and channels you want available for scheduling.

If channels are added or renamed later, return to Settings > Communities and re-sync, because changes do not appear automatically. In the same tab you can set default users to post as.

Create and schedule a post

1. Click + New Post in Social Planner.
2. Under Post to, choose one or more Community channels.
3. Write your content. You can attach up to 10 images or videos.
   • Images: up to 10 MB each.
   • Videos: up to 1 GB each and at least 4 seconds long.
4. Fill in the required Title and pick the User the post should appear from.
5. Click Post, choose Schedule Post, set the date and time, and confirm.

Community posts also work with CSV bulk scheduling.

Following up on comments

Replies to Community posts can be read and answered from the comments view in Social Planner.

Benefits

• One calendar for all planned content, social and Community.
• Full history of past and upcoming posts, with statuses.
• Consistent timing for regular engagement posts.

Good to know: Set a default posting user in settings so you do not have to choose one on every post.