Change an Opportunity's Status
Status tells you whether a deal is still alive. Four fixed options — you can't create custom ones.
- Open — actively being worked
- Won — the lead purchased or signed
- Lost — the lead decided not to move forward
- Abandoned — no more action planned, but not formally lost
Three ways to change it
Open the record and pick from a dropdown; drag the card into a different status column in board view; or let a workflow set it automatically via a Create/Update Opportunity action.
Logging why a deal was lost
When moving to Lost, you'll usually be prompted for a lost reason — worth filling in to spot recurring blockers.
Status vs. stage
Stage tracks where a deal is in your process; status tracks whether it's still active. A deal can move through several stages while remaining "Open."
Was this article helpful?
