Troubleshooting Login Issues

The cause is almost always local to the device or network, not the account itself.

Can't log in at all

ISP security tools or antivirus web protection can silently block the login request — try disabling temporarily.

Not receiving your security code

Confirm your account has a valid phone number on file; try a linked Google account as an alternative.

The page freezes with no error message

Usually disabled cookies or a VPN intercepting the connection. Enable cookies, turn off VPN.

"Unknown server error" on login

Clear your browser's cached site data for the login page and refresh.

Still stuck?

Contact your account admin or Vendi Today support with the error message and where you got stuck.