Connect Linear to Workflows for Issues and Customer Requests

The Linear integration lets your workflows create and update issues, and lets Linear activity start workflows. It is a good bridge between customer-facing teams and product teams.

Connect it

1. In the workflow builder, add any Linear trigger or action and click Connect Now, or go to Settings > Integrations, find Linear and click Connect.
2. Sign in to Linear and authorize the workspace and teams you want to use.
3. Click Save.

Triggers

All Linear triggers are instant. They include New Issue, Updated Issue, New Issue Comment, New Project, project update triggers, and customer and customer need triggers. Issue triggers can be filtered by team.

Actions

• Issues: Create Issue, Update Issue, Get Issue, Find Issues, Create Comment, Create Issue Attachment, Add Label To Issue.
• Planning and customers: Create Project, Find Project, Create Customer, Find Customer, Create Customer Need.

Example workflows

• A contact reports a bug: find the matching Linear customer, create an issue with the details and priority, attach the contact's record link, and log a customer need.
• An issue is marked resolved: a trigger starts a workflow that sends the original reporter a friendly update.

Good to know: Attach the record link to every issue you create so engineers can open the related contact in one click.