Manage a Contact's Documents and Sharing Permissions

Every contact has a Documents panel where related files collect over time. You control exactly who can open each one.

Getting attachments into the Documents tab

  • From a received message: three-dot menu on any message with an attachment, choose Add to Documents.
  • While sending a message: check Add to Documents when composing.

Controlling who can access a document

Four access levels:

  • Public — anyone with the link.
  • Private — authorized team members only.
  • One-time passcode — recipient verifies through email.
  • Password-protected — requires a passcode you set.

Set an expiration date and control download vs. view-only. New links default to private.

Tracking access

Each shared link keeps a history of when it was opened and by whom.

A word on sensitive files

Avoid storing highly confidential info as a contact document even with these controls.

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