Manage a Contact's Documents and Sharing Permissions
Every contact has a Documents panel where related files collect over time. You control exactly who can open each one.
Getting attachments into the Documents tab
- From a received message: three-dot menu on any message with an attachment, choose Add to Documents.
- While sending a message: check Add to Documents when composing.
Controlling who can access a document
Four access levels:
- Public — anyone with the link.
- Private — authorized team members only.
- One-time passcode — recipient verifies through email.
- Password-protected — requires a passcode you set.
Set an expiration date and control download vs. view-only. New links default to private.
Tracking access
Each shared link keeps a history of when it was opened and by whom.
A word on sensitive files
Avoid storing highly confidential info as a contact document even with these controls.
Was this article helpful?
