Multiple Meeting Locations

If a service can happen in more than one way — in person, over the phone, or via video call — you can offer all of those options on a single calendar and let the booker pick which one they want.

Where the choice shows up

Once a booker selects a location, that choice carries through everywhere the appointment is referenced: the confirmation page, confirmation emails, workflows, and every other place the appointment displays.

Location types available

For Event calendars:

• Phone — defaults to your business number, but editable
• Address — defaults to your business address, but editable
• Custom — a static link, message, or address you define
• Ask the booker — lets the customer type in their own preferred location

For Round Robin or Service calendars with a single team member:

• All of the above, plus:
• Zoom — generates a unique meeting link automatically if Zoom is integrated
• Google Meet — generates a unique meeting link automatically if Google Meet is integrated

Setting it up

1. Open Calendar Settings and select the calendar.
2. Scroll to the meeting location section.
3. Click + Add Location.
4. Choose a location type and configure it.
5. Repeat for each option you want to offer, then save.

Requirements

This feature is available on Event calendars and on Round Robin or Service calendars assigned to a single team member, and requires the Neo booking widget.